1. Introduction

MANURÍ cares deeply about the protection of your personal data and privacy. Our site is a safe environment for anyone who visits and purchases and we are fully committed to providing you the best possible online service.

2. Who is responsible for the processing of your personal data?

The Romanian company MANURI DESIGN SRL, VAT: 36317710, is the controller of your personal data. MANURI DESIGN SRL are thereby processors of your personal data. You may contact manuristore.com at any time. Please find below our contact details:


Showroom address: 19 GENERAL EREMIA GRIGORESCU STREET, BUCHAREST 010476

Showroom
Phone: +40 721.822.776
E-mail: contact@manuristore.com

Online Shop
Phone: +40 751.210.515
E-mail: customercare@manuristore.com

3. Categories of data processed, purpose and legal basis for processing

3.1 General
Below is a summing up of the categories of data that we process, the principle of processing the data and on what legal basis we are processing your data. Most of our data processing depends on whether you have subscribed for membership with us or not.

3.2 Customers (non-members) - Data collected when you make a purchase on our e-shop
Contact details: If you place an order online, we will collect your full name, e-mail, phone number, address, country and city. We will use this data to process your orders and any returns, exchanges and complaints you may have relating to your online purchase. The legal basis is that for us it is necessary to process your data in order to be able to fulfill our contractual obligations to you under the purchase agreement. We will keep your data for as long as it is necessary serving this strict purpose. We may also use your contact details to keep you informed of our events and promotions. You are entitled to reject or unsubscribe at any time by clicking the unsubscribe link which you can find below our messages, or by contacting us via e-mail.
Credit card details: If you place an order online and choose to pay by credit card, you will provide us with your credit card details to finalize your order. The credit card details will be secure using 3D Secure encryption, provided by NETOPIA. The legal basis is that the processing is necessary in order to be able to fulfill our contractual obligations to our customers under the purchase agreement. We will keep your data for as long it is necessary for this purpose.
Previous purchases and returns: If you create an account on our e-shop, we will store all information about your online orders and returns. This information contains size, color, code and date of when the purchase has been made. The legal basis is our interest to provide our customers with fast and efficient service after they have made a purchase on our e-shop.

3.3 Members
You can sign up for an account by subscribing to the services provided by MANURÍ. The membership is completely voluntary and it is not necessary to have an account in order to shop on MANURÍ’s e-shop. When you create an account to become a member, you will be accepting by default our data processing and our terms and conditions. If you do not want to receive our marketing messages, you are entitled to reject or unsubscribe at any time by clicking on the unsubscribe link which you can find below our messages, or by contacting us via e-mail.

3.3.1 Data collected when signing up for membership
When you sign up for an account on manuristore.com, MANURÍ mandatorily collects your full name, e-mail, phone number, address, country and city. We will process this data to create your personal account, which includes certain features such as sending confirmation e-mails when the account has been created or when you make a purchase on the e-shop, sending invitations to promotions or any other marketing messages. The legal basis is that the processing is necessary in order for us to carry out your membership with us. We will keep your data for as long as necessary for this purpose.

3.3.2 Data collected when shopping online
Contact details: When you purchase an item online, MANURÍ will process your contact details for the following purposes: to process orders and returns, exchanges and/or complaints; to communicate with you regarding your orders and any other inquires you may have. The legal basis is that the processing is necessary in order for us to provide you with the best customer experience. Previous purchases and returns: If you have registered for an account, we will store information about your online orders and returns. This information contains size, color, code and date of purchase. The legal basis is our interest to provide our customers with fast and efficient service after they make a purchase on our e-shop.
Credit card details: If you place an order online and choose to pay by credit card, you will provide us with your credit card details to finalize your order. The credit card details will be secure using 3D Secure encryption, provided by NETOPIA. The legal basis is that the processing is necessary in order to be able to fulfill our contractual obligations to our customers under the purchase agreement. We will keep your data for as long it is necessary for this purpose.

3.4 Newsletter Subscribers
If you have subscribed to one of our newsletters, we will process your e-mail and full name. The legal basis for processing this data is our interest in being able to send you the newsletter. You are entitled to unsubscribe to our newsletter at any time by clicking the unsubscribe link which you can find below in every newsletter e-mail.

3.5 Customer service
If you have contacted MANURÍ regarding a complaint, return, exchange or any other question or issue, the e-mails or chat messages may be stored for as long as necessary to take care of your matter, including a possible follow up within one year. Depending of the nature of the personal matter for which you have contacted us, the legal basis is that our processing is mandatory for us to be able to solve your enquiries as quickly as possible.

3.6 Consent and withdrawal
You hereby confirm that you have read and understood the content of this privacy policy where the legal basis basis for the processing of your data is your acceptance, therefore agreeing to MANURÍ’s processing of your data in accordance with the provisions herein.

4. Is MANURÍ sharing your personal information with others?

MANURÍ does not sell, share or rent our customers’ personal data to any other fiscal entity or person. MANURÍ will only share your data with selected suppliers who perform other activities for our company such as fulfilling orders, delivery process, payment processing, to send newsletters and to manage our website. We do not authorize any of our suppliers to make any other use of your personal data.

5. Transfer outside of the EU/EEA

We may share your data with our suppliers who may process your data in countries both inside or outside the EU/EEA when performing activities on our behalf. Please note that the countries outside of the EU/EEA may not provide a secure level of protection of your personal data. MANURÍ has taken adequate safeguards to ensure that the receiving entities of your data outside of the EU/EEA shall provide secure protection of your data.

6. Your data subject rights

If you want to claim your rights, please send us an e-mail at customercare@manuristore.com, but please note that if you want to lodge a complaint with the supervisory authority, you need to contact them directly. If you have an account on our e-shop, you will be able to change your data or rectify it by logging on your account on our platform. MANURÍ holds the right to keep and process your data in accordance with this policy to the extent necessary to perform our obligations to you, and to the extent we are required to process your data by law in order to defend ourselves in a dispute to prevent fraud or enforcement to our Terms and Conditions.
Right of access: You have the right to obtain confirmation on whether your personal data is being processed and, if this is the case, access to the personal data for the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data has been or will be disclosed, and the envisaged period of time for which your personal data will be stored (or the criteria for determining this).
Right of rectification: You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data; This is actually very useful to us. Right of erasure: Under certain circumstances, you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events. When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected.
When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data.
When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing.
When you have objected to our processing of your data for direct marketing purposes.
When your personal data has been unlawfully processed.
When the personal data must be erased for compliance with a legal obligation that applies to us.
When the personal data collected concerns a child (under 13 years of age) in relation to the offer of information society services.
Right to objection – marketing and profiling: You have the right to object at any time to our processing of your personal data for marketing purposes, which includes profiling to the extent that is related to such direct marketing. If you object to our processing of your data for marketing purposes, including profiling, we will cease such processing of your data.

7. Children’s privacy and legal purchase age

MANURÍ does not wish to collect personal information from anyone under the age of eighteen (18). We can only collect information for purchasing for minors if you inform and get your parents’ or guardians’ consent.

8. Cookies

On our website we use cookies.

9. Changes

MANURÍ reserves the right to ocasionally make changes to our privacy policy or practices. Last modification date: 15.08.2019